Beverley & Hans Peters:
"Estate agents often get bad press - often with good reason. If other agents were like Sears and Co that wouldn't happen. Richard was brilliant from the moment we first contacted him to the day of completion. Phone calls were always returned - usually very quickly; all promises were kept. We were always given feedback after viewings (a friend in similar circumstances received none from their agent). Richard took a personal interest in our sale (and that was not just PR) and was as disappointed as we were with poor or unrealistic offers. He always gave good advice when asked. He sets a template for his team to follow - and they do. We would have absolutely no hesitation in recommending Sears and Co for the very best and personal service! Thank you for making our sale such a pleasant experience."
Mr & Mrs Rickard:
"We selected Richard from a number of estate agents to sell our house last September, because he agreed a price for the house which we thought reasonable and acceptable. He arranged viewings by prospective buyers, not an easy job in the present housing climate, and kept us fully informed at all times as to what the situation was. He helped us negotiate the sale price and carried forward the sale to a successful conclusion. He was, in all respects, pleasant, helpful, informative and very supportive; insofar as he could, he made the job of selling the house a good experience! We cannot recommend him too highly. "
Mr & Mrs Philip:
"Richard and team are the most professional team I have had the pleasure to work with. If only other estate agents worked in the same way! From start to finish the process was professionally managed, communication was easy and we always felt in control of the situation. Despite it being a difficult transaction (through no fault of Sears) they dealt with everything that arose quickly and efficiently and I wouldn't hesitate to recommend them to anyone. Many thanks to you Richard and the whole team!!!"
Mr & Mrs Thomas:
"We used Richard and Sears and Co recently for the sale of our house and are so pleased that we did! We have used several other estate agents previously who we were disappointed with and wished we'd found Sears & Co earlier. Richard is professional, knowledgeable about the market and area and honest and provided good service the whole way through would definitely recommend them and use them in the future."
"Having had poor experiences with estate agents in the past, on my recent sale I was very selective. I interviewed 5 different agents from the local area and the personal touch from Richard at Sears & Co sealed the deal for me. From valuation through to sale, Richard was full of knowledge, supportive and always responsive. His team were courteous, professional and I must commend Oliver, who facilitated a number of our viewings - A true pleasure to deal with."
"Sears & Co acted for me on both the letting and subsequent sale of my property in Hemel Hempstead. In both cases I was highly impressed with the personal, diligent and knowledgable service provided by Richard and his team, and I write as an ex-estate agent myself! Richard demonstrated a high level of competence throughout, and was always cheerful and very prompt in replying to any questions I had. His consistent businesslike, yet friendly, approach inspired me to trust his advice, - which he is unafraid and willing to provide, - and therefore I felt I could rely on him entirely. This is, of course, precisely how a client should feel about their agent, and I would use this firm again without hesitation. Very highly recommended."
Andy & Rebecca Eakins:
"Really wish we had met Richard earlier as I'm sure we would have sold our house quicker! Richard was an extremely professional person to work with , he communicated clearly at all times and was very very helpful when we had sold our house in terms of moving things along the buyer and solicitor. I would recommend Richard whole heartedly, it was fantastic working with him and he has really restored my faith in estate agents generally!"
"I only wish that I had contacted Richard sooner to sell my property it would have saved me a great deal of time,stress and money!!! Having previously instructed two large local estate agents whose poor level of customer service provided certainly did not match what was promised Richard and his team were a breath of fresh air and restored my faith in estate agents. Potential purchasers were properly checked out to avoid time wasters.I was given feedback promptly after viewings and my property sold quickly. If I had any issues I knew that I could always get hold of Richard or one of his team. On one occasion he even contacted me whilst away on holiday. If you want a company who are professional,efficient,acting in your best interests with years of experience of the local housing market to take the stress out of selling your home Sears is the company to go to. I have already recommended the company to friends thinking of selling their homes."
Simon & Lesley Worthington:
"We were really pleased with the service provided by Sears and Co. Friendly and professional, our house sold quickly and we were kept informed throughout. Always contactable , nothing was too much trouble for Richard and Oliver. Fees were very competitive and I felt we were in safe hands which proved to be the case. Based on my experience (and I’m not easily pleased) I’d say look no further than Sears and Co! Thank you very much."
"Having had a bit of a nightmare purchase (which unfortunately fell through) with another agent Richard was refreshingly honest when we offered on a house for sale through Sears & Co. The purchase process was significantly better than any other agent in Hemel I have ever dealt with and I would highly recommend. Richard is able to offer a personalised service where he actually knows the details of the houses he is selling and is able to offer helpful and honest advice. I wish all estate agents could be like this!"